Welcome to CPE Systems Support
CPE Systems is dedicated to supporting you from purchase to installation. No
question is too simple, no client too small. Call us between 8am and 4 pm PST,
Monday to Friday, at 1-800-668-2268 or click below.
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What is the lead time on Orders?
What is the lead time on Orders?
Lead time varies on products. Assemblies (that are not a quickship) take roughly 2-3 weeks to build before shipment. Quickship shipments are preassembled and ship within 2 business days. Our line of FastTrack pumps contains only stocked parts and will ship within 5 business days. In stock items (such as seal kits, fittings, and spare parts) are shipped within 2 to 5 business days on average. If an item is out of stock or has a longer lead-time it will be noted on our website, or you will be advised by a staff member.
How do I cancel my order?
How do I cancel my order?
Please call to cancel your order. Orders must be cancelled before the item is shipped. Items that have been shipped cannot be cancelled and must go through the return process.
Do I have to order online?
Do I have to order online?
No, we are able to take orders online, over the phone, and via email. Whatever way works best for you.
What Currency will I be charged in?
What Currency will I be charged in?
We have two websites; the American (cpesystems.com) website will bill in USD and the Canadian website (cpesystems.ca) will bill in CAD. You may switch between them using the currency switcher in the header and footer.
Support Articles
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How To Reduce Cavitation in Centrifugal Pumps
Cavitation occurs when fluctuations in the pressure of a liquid causes it to drop below then rise above its vapor pressure, resulting in the formation and collapse of gaseous vapor bubbles.
August 03, 2023
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Common Myths About Brew Pumps
Over the years, we've all heard some bizarre pump myths. Some brewers still avoid using pumps for fear of damaging their product. We're here to dispel some common myths about brew pumps once and for all!
January 16, 2023
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Centrifugal Pump Sizing
June 29, 2021
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Differences Between The C100, C+100, and MB100
May 13, 2021
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The different types of VFD's sold by CPE Systems Inc.
A Variable Frequency Drive (also known as VFD, AC Drive, or Inverter) is a controller that runs and monitors your pump’s motor.
August 23, 2023
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Understanding Variable Frequency Drives
November 02, 2018
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Picking a VFD
November 01, 2018
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VFD Compatibility with GFCI Plugs and Breakers
November 02, 2018
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