A year ago, we decided to take a look at ourselves, and the company we were becoming. We set out to understand the producer’s journey; to understand the ambition, precision, and a relentless pursuit of excellence. To understand the challenges. To understand the dedication. It inspired us to re-think our role as equipment providers, and we decided we wanted to be the supplier you can talk to and rely on, on every step of your journey.
Over the last year, we’ve tried to focus on building this into everything we do as a company. Today we launched the next stage: the new image of CPE Systems, our new website.
Some new features include:
- A vastly expanded help section providing information on our website and our policies, to make it easy for customers who need to interact with us.
- New centrally organized manuals across both product pages and our manuals section, which ensure that you always have access to the most up to date manual, whether you find it on the product page or the manuals section.
- A new RMA request system that will streamline returns.
- A new section of our blog that focuses on teaching customers how to use and maintain our equipment.
- A new customer profile section (well, not that new, we were testing it out throughout last year) that makes it easy for customers to re-order items, see updates on their orders, and more.
- A new upgrade system for people who want potentiometers, high temperature seals, and more.
- A new comparison system for products.
As with anything new, there are going to be some bugs to iron out. If you come across errors, unexpected behaviors, or broken links, please let us know using the form below.